Shipping policy

Shipping Policy

Welcome to Unsupervised. We are committed to delivering your order safely and efficiently. Please review our shipping policy below before placing an order.

Order Processing

  • Orders are typically processed within 1–5 business days after payment confirmation.
  • Processing times may be longer during product launches, holidays, sales, or high-demand periods.
  • Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Estimated Delivery Times

  • Domestic Shipping: 2–7 business days
  • International Shipping: 7–21 business days

Please note that delivery times are estimates and may vary due to customs delays, carrier issues, weather conditions, or other factors outside our control.

International Shipping

Unsupervised ships worldwide where available.

Customers are responsible for any:

  • Customs duties
  • Import taxes
  • VAT or additional local fees required by their country

Unsupervised is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Unsupervised is not liable for orders shipped to incorrectly entered addresses.

If you notice an error in your shipping address, contact us immediately at:
unsupervised2000@gmail.com

Lost or Stolen Packages

Unsupervised is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

If your package is missing, please contact the shipping provider directly. We will do our best to assist where possible.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the packaging

We will review the issue and work toward a suitable resolution.

Order Changes & Cancellations

Once an order has been processed or shipped, it cannot be modified or canceled.

Contact

For shipping questions or support, contact us at:

Unsupervised Support
unsupervised2000@gmail.com